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SUNZ INDIA

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Terms & Conditions

Effective Date: October 1, 2025

1. Entity Restrictions & Broker/Intermediary Policy

  • SUNZ INDIA PRIVATE LIMITED primarily purchases RoDTEP and RoSCTL Licenses directly from genuine Indian Exporters.

  • We do not entertain unverified third-party brokers, agents, or intermediaries. We will engage with an intermediary strictly and only if they provide the original Exporter’s Invoice as per corporate compliance policies.

  • Payment Routing: To prevent financial fraud, 100% of the E-scrips purchase value will be disbursed exclusively and directly to the Exporter’s registered corporate bank account. No principal trade payments will ever be routed to an intermediary.

  • Intermediary Brokerage: Any agreed-upon brokerage or facilitation fee will be released to the intermediary only after the E-scrips successfully reflect in the ICEGATE ledger of SUNZ INDIA or their Importer and a signed Physical Undertaking Letter is received by our compliance desk.

2. Mandatory Verification & Due Diligence Workflow

After commercial price lock or transfer ledger initiation is finalized, the transacting exporter must fulfill the following verification steps:

  • Visual Proof: Provide a clear, unaltered screenshot of the generated electronic E-scrips directly from the official ICEGATE portal with date and time.

  • IEC Verification: Share your IEC (Importer-Exporter Code) and ICEGATE ID solely for corporate and regulatory verification.

  • Data Cross-Matching & Scroll Validation: The structural data on the live portal must perfectly match the details provided in your initial screenshots, backed by a valid Scroll Number.

3. Premium Rate Validity & Market Cut-Off Time

Due to real-time market volatility, any trade premium quotation provided by our desk is valid strictly until 5:00 PM (IST) on the day it is issued. Transactions confirmed after 5:00 PM will be subject to a rate re-evaluation based on the next business day’s opening market metrics.

4. Financial Settlement, Transfer Failures & Clawbacks

  • Payment Timeline: Financial clearings (RTGS/NEFT/IMPS) are initiated only after the successful, verified reflection of your License into our designated ICEGATE ledger. We are not responsible for delays caused by portal server downtime or banking network holidays.

  • Error Rectification: The responsibility for typographical entry errors during the ledger transfer process lies solely with the exporter.

  • Fraud Protection Rule: The exporter warrants that the underlying exports are genuine. If any purchased licenses are subsequently suspended, frozen, or cancelled by Customs or the DGFT due to exporter fault, the exporter is legally bound to fully refund the complete transaction value to SUNZ INDIA within 3 business days of receiving written notice of suspension/cancellation.

5. Pre-Payment Compliance & Breach Remedies

SUNZ INDIA PRIVATE LIMITED operates on a “Payment-First” settlement model based on the exporter’s commitment to immediate digital ledger transfer via the ICEGATE portal. In the event an exporter receives funds but fails to execute the E-scrip transfer to the designated SUNZ INDIA ICEGATE ID:
  • Classification as Fraud: Any unexplained delay exceeding 2 hours from the time of fund disbursement, or any willful refusal to complete the transfer, shall be treated as an act of criminal misappropriation and financial fraud.

  • Statutory Enforcement: SUNZ INDIA reserves the absolute right to immediately report the transaction as cyber-fraud to the National Cyber Crime Reporting Portal (www.cybercrime.gov.in) and relevant jurisdictional police authorities.

  • Bank Account Freeze: Seek a lien or debit freeze on the beneficiary’s bank account(s) used to receive the funds, under the Bharatiya Nagarik Suraksha Sanhita (BNSS).

  • IEC Suspension: Request the DGFT and Customs Authorities to initiate an immediate suspension or blacklisting of the Exporter’s IEC for fraudulent trade practices.

  • Recovery of Costs: The exporter shall be liable for the full principal amount, plus interest at 18% per annum, and all legal/administrative costs incurred by SUNZ INDIA in recovering the misappropriated funds.

6. Governing Law & Jurisdiction

All transactions, compliance agreements, and legal interpretations under these terms are governed by the laws of India and are subject exclusively to the jurisdiction of the courts at Ghaziabad, Uttar Pradesh, India.